I mentioned N power in a blog a while back, they appear on the price comparison site run by ‘the Leading Consumer Magazine’.

They were noteworthy for having 39 separate tariffs and also a 25% customer satisfaction rating. This was remarkable because the product they supply is standard – the gas is the same gas, the electricity is the same electricity. All you are doing by choosing a provider is to choose a pricing plan and call centre.

Anyway, Ofgem issued a directive that all tariffs must be reflective of the true costs of supplying the gas or electricity – they expected suppliers would have to move customers off the expensive tariffs onto the cheaper ones…

N Power looked at this backwards to the way intended. Apparently they moved a whole load of customers off some old cheap tariffs onto the standard rate tariff. LOL, you have to admire their style.